# No authorisation for Forgot your password page

**URL:** <https://community.bluespice.com/t/no-authorisation-for-forgot-your-password-page/126>\
**Category:** Bugs\
**Created:** [May 2, 2024, 10:31am UTC](https://community.bluespice.com/t/no-authorisation-for-forgot-your-password-page/126 "2024-05-02T10:31:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![frawi](https://avatars.discourse-cdn.com/v4/letter/f/85e7bf/32.png) [@frawi](https://community.bluespice.com/u/frawi)\
**Post date:** [May 2, 2024, 10:31am UTC](https://community.bluespice.com/t/no-authorisation-for-forgot-your-password-page/126/1 "2024-05-02T10:31:48Z")

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**Describe the issue / Steps to reproduce:**  
Go to loginpage, klick **`Forgot your password` link** , no authorisation for the page

I have a problem with BlueSpice free version 4.4.3: probably since this version the `Forgot your password` link does not work anymore: No authorisation for the page.

It may be related to this change in version 4.4.3:

BlueSpicePermissionManager - User-related special pages should only be accessible to admins even though the wiki is public (ERM36026)

If a wiki is publicly accessible, then anonymous users can also access it. However, certain special pages may contain sensitive data, which is why they are no longer publicly accessible.

[https://de.wiki.bluespice.com/wiki/Setup:Release\_Notes#4.4.3](https://de.wiki.bluespice.com/wiki/Setup:Release_Notes#4.4.3)

Did I miss something in the change log or should I have set something differently?

**Expected behavior:**  
Show the page to reset Password

**What was the error message/error log?**  
no authorisation for the page.

**Screenshots**  
If applicable, add screenshots to help explain your problem.

**System info:**  
[view system requirements](https://en.wiki.bluespice.com/wiki/Setup:System_requirements)

- OS: Ubuntu 22.04
- Server: Apache 2.4
- PHP: PHP 8.1
- Database: MariaDB 10.4
- BlueSpice version: BlueSpice free 4.4.3
- Browser version: Firefox and Chromium on Linux

Best regards  
Frank

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**Author:** ![monique.gaehl](https://avatars.discourse-cdn.com/v4/letter/m/c2a13f/32.png) [@monique.gaehl](https://community.bluespice.com/u/monique.gaehl)\
**Post date:** [May 6, 2024, 9:17am UTC](https://community.bluespice.com/t/no-authorisation-for-forgot-your-password-page/126/2 "2024-05-06T09:17:07Z")

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Hello Frank,  
welcome to the forum!  
Yes, this actually has to do with the change you mentioned. The special page is currently only accessible to admins. We have already opened a bug ticket and will release the page again for non-admins. As a workaround, an admin would actually have to assign a new password until the permissions for the link have been adjusted.  
Best regards  
Monique

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**Author:** ![frawi](https://avatars.discourse-cdn.com/v4/letter/f/85e7bf/32.png) [@frawi](https://community.bluespice.com/u/frawi)\
**Post date:** [July 4, 2024, 9:39am UTC](https://community.bluespice.com/t/no-authorisation-for-forgot-your-password-page/126/3 "2024-07-04T09:39:28Z")

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Hello Monique,

is there something new about this problem?

Is there a link to the ticket?

Thanks, Frank

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**Author:** ![mlink-rodrigue](https://avatars.discourse-cdn.com/v4/letter/m/85e7bf/32.png) [@mlink-rodrigue](https://community.bluespice.com/u/mlink-rodrigue)\
**Post date:** [July 4, 2024, 10:07am UTC](https://community.bluespice.com/t/no-authorisation-for-forgot-your-password-page/126/4 "2024-07-04T10:07:40Z")

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Hi Frank,  
this issue has been resolved and will be part of our next release (BlueSpice 4.5), which should be out in about 2 weeks.

Internal ticket 37079

[https://gerrit.wikimedia.org/r/c/mediawiki/extensions/BlueSpicePermissionManager/+/1026137](https://gerrit.wikimedia.org/r/c/mediawiki/extensions/BlueSpicePermissionManager/+/1026137)

BlueSpice support team

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**Author:** ![frawi](https://avatars.discourse-cdn.com/v4/letter/f/85e7bf/32.png) [@frawi](https://community.bluespice.com/u/frawi)\
**Post date:** [July 4, 2024, 10:46am UTC](https://community.bluespice.com/t/no-authorisation-for-forgot-your-password-page/126/5 "2024-07-04T10:46:07Z")

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Hi,

great, thank you very much, nice to hear.

Frank